Wednesday, September 8, 2010

The difference in health care between the UK and America.


Here we are back in our own beds; since we left Scotland we haven't slept in the same bed for more than a few days running.

Here we are back in our own beds; since we left Scotland we haven't slept in the same bed for more than a few days running.

I want to give an example of the difference in health care between the UK and American and this will be based on very recent experience.

My wife, Margaret, has pneumonia; she catches pneumonia like other people catch colds and in the last six years she has had it around five or six times. It's worrying but she seems to get over it and is caused by a weak immune system due to an auto immune disease she has.

The symptoms are easy for us to detect by now and they usually start with a cold; if we can catch it there it's great but if not we know the outcome.

So last week she picked up the chicken pox virus and woke up in London in a cold sweat with a high temperature; we called a doctor's surgery – what they call in the USA a doctor's office – and they agreed to an appointment. We had to be at the doctors for 11:15 and wait to be 'slipped in' between proper appointments.

As we are not registered with that particular surgery we had to fill in a form with my wife's national health number included; this we did.

The surgery was a very modern building in Ealing; it was split into 3 reception windows; one for the doctors and the other two for clinics. When a doctor was ready for you a beep was heard and whomsoever was next had their name displayed on a neon notice which told you what room to go to; much like any doctor's office in the US.

After about forty five minutes we were called in to see a very pleasant and attractive female doctor of about forty who greeted us at her door - not like in the USA where you are shown into a consulting room and told to sit on the edge of an examination bed where you wait for what seems forever.

The doctor had a computer on her desk and we sat next to her. On the computer was the Internet and my wife's name was on the screen with her national health number. The doctor mentioned that there was no information about my wife and we explained that we live in America. If we lived in the UK and had been to the doctor – any doctor – in recent months that information would have been on the screen; I don't know if this happens in the USA yet but I suspect not.

The doctor examined my wife, took her temperature and asked her to go to the lavatory to produce a sample of urine in case my wife had a urine infection. This she did and the doctor tested it there and then.

Of course the doctor, as all doctors do, didn't believe that my wife had had pneumonia so many times; she listened to my wife's chest and said it was clear. We explained that it was always clear at this stage and the doctor then prescribed an antibiotic.

This was a broad spectrum antibiotic meant to cover a whole range of infections and as I mentioned in the last paragraph she didn't believe us about the pneumonia.

So we went to the pharmacist, which was less than a hundred yards away, and the pharmacist filled out the prescription and gave it to is – by the way no money changed hands either at the doctors or the pharmacist – universal health care you see.

As it happens the antibiotic didn't agree with my wife as she experienced one of the side affects mentioned on the pamphlet so, as they advised, she discontinued use. She carried on with the aspirin and other pain killers but because it was Saturday evening she didn't bother to get the antibiotic changed; looking back she could have as all surgeries do a night and weekend service.

So when we arrived back in Los Angeles I couldn't really call anybody as it was Labour Day – a holiday. If we called our doctor we would have been told to either go to the ER or call 911 but in any case it was late in the day so I called the doctor yesterday – Tuesday.

Now bear in mind that this is our regular doctor in Beverly Hills; not all residents of the USA have this kind of access especially if they don't have health insurance but the doctor is available to everybody providing you have the means and are willing to pay for it.

Also – he is our regular doctor and has my wife's medical records with the history of pneumonia over the past six years; but they don't have it on a computer; not yet!!

As with the doctor in London there are no appointments; so I had to talk to the receptionist to try and put a case forward for the doctor to see my wife as soon as possible. I explained about the previous bouts of pneumonia but she still wanted me to describe symptoms and temperatures and when I explained everything she said she would have a word with the doctor and call me back.

She did call back and said the doctor wanted my wife to have an x ray and that she had sent a fax to the imaging company that do them to authorise it – we have been many times to the place over the past six years so that's what we did.

When my wife had the x ray they saw something on her lung and called our doctor; the doctor instructed them, over the phone, to do a catscan (ct scan) and this they did.

We were told to call the doctor and we did on the way home and the same receptionist told us that he would call us later at home. When he did he told my wife she had pneumonia; then he called the pharmacist and gave them the prescription over the phone

I went and picked it up and it cost $65; we didn't see the doctor at all so we were kind of treated over the phone or by proxy – no TLC there.

To be fair to the British system it would have been different if they'd had my wife's records on line with her history (or the back story as they are annoyingly saying these days).

They would have treated her accordingly but blood tests and x ray results usually take longer than this as a rule in America and I'm not sure how that would have worked in the UK.

I leave it to you to judge which system is better but in the UK it's available to everybody through the National Health Service and no such system exists in America where forty million people cannot go to a doctor as they have no health insurance.

They can go to an ER and they will treat them and the government will pay for that I believe.

This is my one hundredth post so here is a photo I took of our cat yeaterday - welcoming us home with a smile

5 comments:

  1. sorry about the technical problem and in fixing it I've put the first sentence in twice but I'll leave it as it is and - I know I know - yesterday has a typo!!!!

    ReplyDelete
  2. Hi Chris, don't know how to say this without your wife having a dicky fit - as this is a public blof - but I think the reason the prescription was free in the UK was something to do with a.g.e. - you know that thing that creeps up on you and gives a nasty twitch. Anyway, I can imagine you a really glad to be back in your own bed. Now where did that guitar go to?

    ReplyDelete
  3. BLOF? wotsaBLOF? looks like your gremlin transferred itself to my keyboard!!

    ReplyDelete
  4. David,

    I didn't want to say the bit about the age but in any case it wouldn't have been $65 as it is over here no matter how old you are. Sometimes it goes into the hundreds!

    ReplyDelete
  5. hope your mrs is ok now chris,
    the system is slightly diffrent here in wales prescriptions are free to everyone even people who are totally loaded, but there's no weekend drs surgery or after 6 on weekdays, you ring the surgery and you go thro to NHS direct (which the torys have started to get rid off for a crappy new option, who then decide if you deserve to tak to a dr on the phone then the dr will tell you to travel to the nearest hospital with an out of hours drs centre or if its a life threatening emergency they will come to your home, but its all free thanx to the labour party, but for how long before we end up like the american way, the torys are backed by big insurances who would love to own parts of the NHS i dont trust the torys or that cleg yellow tory,they told obama and congress dont get a NHS equivalent its a drain or something, but its only a drain because the torys put in boss's above the boss's on 100-300k take home, the new torys said they would get shot of them but the new system they are rolling out next will put boss's above them and leave them there still on the same pay, they are going to kill it then sell it of in chunks like thatcher did with gas electic water ect

    ReplyDelete